Shipping & Delivery

At MOIKANA ROOTS, every order is part of a handmade journey. We prepare and package your pieces with care, so they can find their way to you wherever you are. 🌿

Shipping Destinations

We currently offer shipping to Portugal and selected European destinations. Available shipping options, costs and estimated delivery times are displayed at checkout based on your delivery address.

Shipping Rates

• Mainland Portugal: €3.90
• Portuguese Islands: €5.90
• European Union: Shipping from €8.90

Enjoy free shipping on eligible orders:

• Mainland Portugal: Orders over €60
• Other eligible European destinations: Orders over €100

Free shipping eligibility depends on the destination and the conditions displayed at checkout.

Order Processing

Our pieces are created and prepared with care. Processing times may vary depending on product availability and whether your item is ready to ship or made to order.

Please check the product description for any specific preparation times before placing your order. Processing time is separate from delivery time.

Delivery Times

Delivery estimates depend on your destination, the shipping service selected and the carrier. Any available estimated delivery dates will be shown at checkout or provided with your shipping confirmation.

Please note that unexpected carrier delays may occasionally occur.

Tracking Your Order

When tracking is available, your shipping confirmation will include the relevant tracking information. Please allow some time for tracking details to become active after dispatch.

Need Help?

If you have questions about shipping, delivery or your order, please contact us through our Contact page. We're happy to help.

Thank you for supporting handmade creations and being part of the MOIKANA ROOTS journey.

MOIKANA ROOTS — ROOTED IN NATURE. MADE FOR THE SOUL.